Refund Policy

“Support971 “ is committed to your satisfaction. If you have purchased a subscription from Support971 and are unhappy with the service received, you may be eligible to hold your subscription but the charge will be not refundable.

Complete customer satisfaction is our main priority. If you are unhappy with the services received, we will suspend your subscription if your complaints are sincere and can be backed up by evidence. Applicants need to apply for the same via email at info@support971.ae

Due to the time and effort our employees have put into their job, which cannot be returned, refunds will not be given to users once they have been earned by the company. In other words, all processing fees, payment gateway fees, administrative fees, and the cost of resources used for the work will be deducted. In addition, we are unable to refund any fees or taxes paid to governmental entities or to other third parties involved in the processing of your order. We will only hold on your subscription. 

Important Refund Policy Points

  • Each service we provide requires a different process to complete from beginning to end, so each service has a different refund policy.
  • Every campaign milestone requires a specific set of resources, which are always present. Therefore, a refund would not be considered for the work that has already been done.
  • The fee that was paid in the form of administrative fees or installation charges cannot be refunded.
  • With a fee refund, taxes that were paid for services rendered by regulatory agencies would not be reimbursed.
  • If service is discontinued because of a violation of any of the conditions outlined in our Terms & Conditions section, no reimbursement will be considered.
  • The services ordered for same-day delivery do not have a refund policy. 
  • If a delay or service interruption occurs as a result of outside interference, Support971 is not responsible for paying a refund. 

We simply request our customers to read the aforementioned refund rules carefully to avoid any hiccups with the refund or suspension of your subscription. Your time is appreciated here at Support971.